Shipment
Austria
- Free shipping for orders from 20€ within Austria, for all orders under 20€ the shipping fee equals 2,50 €.
- Shipping takes usually 1-2 working days.
- Orders are shipped from monday to friday by the Austrian Post.
- Orders up to a weight of approx. 1.7 kg are sent by us as a priority-brief(parcel) and reach their destination in at least 95% of cases on the next working day.*
- Orders with the payment method "Nachname" or a weight of more than 1.7 kg will be sent as a package and delivered within 2 workdays.*
- Up to a weight of about 500 g, the items are thrown in the mailbox, no signature or personal acceptance is required (except Nachname and EMS).
- Each shipment will receive a tracking number and can be placed on the website of the Austrian Post.
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Express shipping:
For an additional 7 € we offer the fastest possible delivery by Austria's express delivery service EMS (Express Mail Service). Domestic EMS shipments will be delivered the next working day by 12:00 noon at the latest. If, in exceptional cases, the shipment is not delivered on the next working day, you will receive a refund for the shipping costs on request.
- (To ensure that your order is received as soon as possible, make sure that your order has been received and paid by 10:00 am at the latest, so that it can be shipped from us on the same day.)
- Important: For EMS shipments, the personal acceptance of the shipment is required!
workdays= Monday - Friday
*Information provided by the Austrian Post
Germany
- Free shipping for orders starting at 40€ to Germany, for all orders under 40€ the shipping fee equals 4 €.
- the delivery time is usually 2 workdays (by Austrian Post specified normal time, based on experience)
- The shipping takes place from Monday to Friday with Austrian Post
European Union
- Free shipping for orders starting at 80€ within the european union. For orders less than 80€ the shipping fee depends on the weight of the order. For orders less than 200g shipping fees equal 6,9€ for heavier orders the shipping fee is 9,9€.
- The shipping time is usually 2-4 workdays, in neighboring countries mostly 2 workdays.
- The shipping takes place from Monday to Friday with Austrian Post
All orders that are registered and paid before 10:00, are usually shipping on the same day.
Minimize delivery time:
In order to assure a faster shipping and delivery for prepayment paid orders, screenshots of Online-transcation screen can be send till 10:00 via E-Mail. For further detail go to "Payment options".
We ship our shipments in a neutral packaging without stating the shop name.
The estimated shipping costs can only be used if the basket is not empty.